Privacy Policy

The operator of the website www.highlander.life is Gostilna pension Les, Les Nasta, s. p., Rimska cesta 31, Čatež ob Savi, 8250 Brežice. In this Privacy and Personal Data Protection Policy, we, as the personal data controller (paragraph 7 of Article 4 of GDPR - EU General Data Protection Regulation), will describe what personal data will be stored and for what purpose.

Your privacy is very important to us. By choosing to visit our website and to book our services, you show us your trust, which is extremely appreciated. This means that we are dedicated to protecting all the personal data you share with us. We are working in the interests of our customers and are clear regarding the method of processing your personal data.

We process your data solely in accordance with the legal provisions on the protection of personal data. We only process personal data if you provide it voluntarily and for the purposes for which it is collected. We process the personal data you provide within the company Gostilna pension Les, Les Nasta, s. p.

We may change this Privacy Policy from time to time. If your privacy is important to you, visit our site regularly to learn about any possible changes.

Visiting our website

You do not have to enter your personal data to visit our website. However, information about the browser user, such as the date and time, the address of the called site, and your abbreviated IP address, will be provided and stored in the protocol folders upon each visit. We will collect such information solely to ensure the smooth operation of our website and to improve our offer and will delete it afterwards. We cannot use this information to establish your identity.

The collection of personal data for the booking of services

When booking Highlander Experiences and our other services, we will ask for certain information, since we cannot provide services otherwise. This is basic information, such as your name and surname, contact information and payment information. The main reason for collecting your data is to ensure that you can manage your online booking successfully and that we provide you with the best service. We also use your personal information to contact you and notify you of any changes and latest offers that we think may interest you.

Transfer of personal data

In principle, we do not transfer your personal data to third parties. We only transfer it, if this is necessary to comply with the contractual obligations. The services on our website combine different service providers, so in some cases, in order to successfully complete your booking, we may share your personal data with providers of individual services. We will also forward your credit card information to the bank through which the payment will be made, for the purpose of posting from your account. In doing so, we always follow appropriate measure to prevent unauthorized access to personal data and its abuse.

Use of tracking pixels

Information on the attractiveness of our online offer is very important to us and helps us optimize our website constantly. Therefore, we load tracking pixels (small graphics) on our sites. When you open our website, the server loads and registers the pixels to your browser. This way, we can see which websites you have visited, how often, which region you are from, and actions you have performed. We capture your IP address in a shortened form so that the identification of the user is not possible in any way. Thus, the identity of the visitor remains anonymous.

Retargeting and remarketing

This website uses procedures where a user of the site is tagged and then addressed again on other websites with targeted ads (e.g. booking of our services). Our objective is to inform our users of the same or similar services that they are interested in as effectively as possible.

Use of analytical tools

This website uses tools for performing various analyses in order to adjust the offer and advertising to the needs of customers.

Your rights

Your rights are as follows: the right to information (Article 15 of the GDPR), the right to seek rectification (Article 16 of the GDPR), the right to request deletion (Article 17 of the GDPR), the right to request the limitation of the processing of your personal data (Article 18 GDPR), the right to data portability (Article 20 of the GDPR), the right to object (Article 21 of the GDPR). If you have given a separate consent for the processing of your personal data, you can revoke it at any time, and the cancellation applies for the future. If you believe that the processing of your data is in violation of the legislation on personal data protection or otherwise violates your rights to protection of personal data, you may file a complaint with the personal data protection supervisory authority. In Slovenia, the Information Commissioner is responsible for the supervision of the protection of personal data.

In case of additional questions on the protection of personal data, contact us atinfo@penison.si and we will gladly answer them. Please read our Cookie statement to learn more about the cookies we use on the website and how we use them. Read our Terms and Conditions to learn more about our business rules.